InstruMix (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you access or use the InstruMix website, mobile application, Instructor Certification Program, and related services (collectively, the “Services”).
By using our Services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
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Name
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Email address
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Phone number
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Payment and billing information
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Account login credentials
Usage Information
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App activity and interactions
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Training progress and certification status
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Device type, operating system, and app version
Communications
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Emails, messages, or inquiries you send to us
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Support requests and feedback
2. How We Use Your Information
We use your information to:
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Provide access to the InstruMix Instructor Certification Program
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Process payments and manage accounts
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Deliver training content and app functionality
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Communicate updates, reminders, and support information
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Improve our Services and user experience
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Maintain security and prevent misuse
3. Sharing of Information
We do not sell your personal information.
We may share information with:
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Trusted third-party service providers (such as payment processors, hosting platforms, or app services) solely to operate and improve our Services
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Legal or regulatory authorities if required by law
All third-party providers are required to protect your information and use it only for authorized purposes.
4. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no system can guarantee complete security, and you use the Services at your own risk.
5. Data Retention
We retain your information for as long as necessary to:
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Provide the Services
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Maintain certification records
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Comply with legal and business obligations
You may request deletion of your account, subject to applicable laws and record-keeping requirements.
6. Your Choices
You may:
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Update or correct your personal information
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Opt out of non-essential communications
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Request access to or deletion of your data
Requests can be made by contacting us using the information below.
7. Children’s Privacy
The InstruMix Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
8. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be effective upon posting within the app or on our website. Continued use of the Services constitutes acceptance of the updated policy.
9. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Email: support@instrumix.com