Need Help? We’re Here for You
We’re here to support you throughout your InstruMix Instructor Certification journey.
Contact Support
Email: support@instrumix.com
Response time: Within 24–48 business hours
For urgent class-related issues, please include “URGENT” in the subject line.
We Can Help With:
• App access or login issues
• Training videos not loading or syncing
• Questions about your certification progress
• Scheduling or class-related questions
• General support during your instructor training
Helpful Reminders:
• Training videos are available inside the app
• Lessons can be rewatched at any time
• Check in-app announcements for updates and reminders
You’re not expected to do this alone. If something feels unclear, reach out — we’re happy to help.
— Aysha
Founder, InstruMix